Orientation Information from Wenatchee Valley College Technology Department

Technology Information for Students

Welcome to Wenatchee Valley College! The Technology Department’s mission includes providing secure and reliable technical resources that foster learning. Here are some of the services we have developed for your use.

1. A network logon account is provided to every student enrolled at WVC in a credit class. This account is required to access the Internet, student email, and to utilize computers in labs and classrooms.

Two pieces of information are required to log on: your account name (user name prompt) and a password.

• The account name consists of your first and last name exactly as you registered for class. There is no space between your first and last name. The account name is not case sensitive. Example: JosephSmith
• The temporary account password is student. When you first log on with the temporary password, you will be immediately prompted to enter a new password.

If you are having trouble logging on, check to make sure you are using the same name you used to register for class. Example: JoeSmith would deny access to a student registered as JosephSmith. If you continue to have trouble, check with your instructor, the tutor in the MRC or the Library.

Please note: To prevent hacking, your account is locked after 15 unsuccessful logon attempts. Your password can be reset by a lab tutor, or by your instructor.

2. You have also been issued an email account. Your email address consists of your first and last name, exactly as you registered for class, followed by @wenval.cc. Example: the email address of Joseph Smith would be JosephSmith@wenval.cc. You may access your email on campus, through Outlook, and off campus, through the web. Microsoft Outlook is automatically configured for you when you first logon to the network. From then on, you simply click on the Outlook icon to get your mail from a campus machine.

To access your account from off-campus, type in the following address: https://mail.wenval.cc

Then, you will be asked to enter the following information:

User name:
It is the same as your logon name (first name and last name, just as you registered for class, no spaces).

Password:
Enter the same password you use to logon to your student account.

Domain:
Some computers will prompt you to enter the domain. Type wenval.

Please note: The supported web browsers for Web Outlook are Internet Explorer 5.01 and higher, and Netscape Navigator 4.08 and higher. AOL is known to have problems in this environment. If you use AOL as your regular browser at home, you will need to download one of the recommended browsers to read your WVC mail.

3. You also have 50 mb of secured file storage space on a server, and a roaming profile that brings up your personal preferences and files on any student computer loaded with the XP operating system. When you save your files to the Desktop or My Documents, they are actually stored to your “H: drive”.

In your My Documents folder, you will see a folder for each course you are taking, and a folder called "Personal". Both you and your instructor can add, change, and delete files in the specific class folder. Instructors do not have access to the files stored in your Personal folder. You can also create other folders to organize your files.

Please note: When customizing your wallpaper, keep in mind that only JPEG image formats will 'stick' in a roaming profile.

4. About the computers:

• While they give the appearance that you can save documents to the hard drive or change the configuration of the computers, every time a computer is rebooted, the machine is restored to its original configuration. All files saved to the hard drives, and any configuration changes, will disappear, leaving computers in pristine condition for the next student.
• Food and drink are not allowed in classrooms or labs with computers in them.
• Refer to the Student Handbook for a complete copy of the Computer Lab Policy.

5. About privacy: Section 700.200 of the college policies states:

WVC’s technology department strives to provide security and privacy in all electronic transactions. However, no electronic or physical system can be 100% guaranteed for privacy and security. In addition, WVC reserves the right to monitor any and all electronic messages and transactions that travel on or through its Local Area Networks for the following purposes:

• Troubleshooting of hardware, software, and technology services
• Monitoring compliance to these policies
• Gathering data on Quality of Service and other measures for assessing technology infrastructure
• Tracking any other activity where that tracking is not explicitly prohibited by law, policy, contract, or agreement.

6. About classroom phones: Classroom phones are for emergency use only. You may dial either 911, or 9911 to get emergency services. Classroom phones have been programmed so that off-campus numbers and other classrooms cannot be called.

If you have other questions about the technology that Wenatchee Valley College provides, please ask your instructor or advisor.