<?xml version="1.0" encoding="UTF-8"?><item href="/about/faculty-staff-directory/knell-jade.html" dsn="faculty"><first_name>Jade</first_name><last_name>Knell</last_name><title>Program Specialist 3</title><department>Veteran Services / Financial Aid, Financial Aid</department><pronouns/><email>jknell@wvc.edu</email><phone>509-682-6821</phone><office>Wenatchi Hall 2136</office><office_hours/><image/></item>