<?xml version="1.0" encoding="UTF-8"?><item href="/about/faculty-staff-directory/pflugrath-shelly.html" dsn="faculty"><first_name>Shelly</first_name><last_name>Pflugrath</last_name><title/><department>Psychology</department><pronouns/><email>rpflugrath@wvc.edu</email><phone>509-682-6883</phone><office>Mish ee twie 1325M</office><office_hours/><image/></item>