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Student Technical Help

ctcLink Technical Help:

What is ctcLink? ctcLink is kind of like the computer brain behind WVC. It's the online system all the departments at the college will use to make registration, admissions, financial aid, cashiering and more, work smoothly.

Please follow these steps to start using ctcLink:

 

1. Look up Your ctcLink ID     (Use your email credentials)

  • If you are unable to login with your email, first try resetting your password at wvc.edu/reset.
  • If that does not resolve the issue, please contact the Help Desk (help desk) at helpdesk@wvc.edu or call 509-682-6550.
 

2. Activate Your Account  (Click first time user)

3. Login to ctcLink

4. Update Your Personal Information

5. Registration Video     (Video Tutorial on How to Search and Enroll in Classes)

 
How-To Help:

Student Technology Information:

Expand the subjects below to obtain more information.

All Wenatchee Valley College students are responsible for understanding and adhering to these network access guidelines and the WVC Acceptable Use policy. 

Student Responsibilities

Due to the COVID-19 Crisis, WVC has made the decision to offer most of our classes online, starting Spring Quarter, 2020. What you need to know to be able to learn online:

Distance Learning For Students

Zoom Information for Distance Learning

Log In to WVC's Zoom: https://zoom.us/

The WVC Technology Department will do our best to accommodate every student need. Please contact us if you need technology resources.

Student Assistance

Canvas Issues - click here to see down times and outstanding issues

Reset your password at any time. Also, at the end of each quarter, your network password (student email, MyWVC Portal, virtual desktop) will expire and need to be reset.

Password Management

Students at Wenatchee Valley College have access to many different computer resources using different sets of credentials.  Please remember to keep your credentials private. 

Log In Information

A network logon account is provided to every student enrolled in a credit class. This account is required to access the Internet, Wi-Fi, e-mail and computers across campus.

Network Access

All students have been issued an e-mail account.  Access to email on campus is available through Outlook and off campus, through the Outlook Web App. 

Email Access

The Wenatchee Valley College Wi-Fi Network provides free wireless Internet access to any member of the college community with a student or staff logon account and a Wi-Fi capable device. 

Wi-Fi Access

Learn more about what resources and services are available from internet providers during the COVID-19 pandemic.

Internet Resources